FAQ's
Product-Related Questions
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Are your products safe to use?
- Our products are made from high-quality, non-toxic materials. They're designed with safety and comfort in mind.
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How do I clean my toys?
- Please refer to the specific care instructions provided with each product. Generally, toys should be cleaned with mild soap and warm water before and after each use.
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Are your products waterproof?
- Many of our products are waterproof. However, please check the product description for specific details.
Shipping and Returns
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How long does shipping take?
- We don't like to over promise and under deliver. We would love to ship all orders right away but that won't be the case all the time. All orders are are generally shipped in the U.S. within 48-72 hours of receiving your payment, weekends not included. Depending on the current order volume we have and the available staff in our warehouse, your order could be shipped in 24 hours or less.You will be emailed a tracking number once your package is shipped out. You will be able to track it’s arrival this way. Please allow up to 24 hours from the order date for tracking information. We wanted to provide full transparency with our shipping timelines and thank you for your understanding.
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What is your return policy?
- All sales are final on all intimate products due to health concerns and restrictions. If you receive an item from us that is not in presentable condition, you must contact us within 5 days of your receipt to ensure a remedy is provided in a timely manner. If an item is defective or damaged, we will replace the item at our cost without a restocking fee. Please refer to our return policy for more details.
Privacy and Security
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Is my personal information secure?
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We take your privacy seriously. We use industry-standard security measures to protect your personal information. Please refer to our privacy policy for more details.
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We take your privacy seriously. We use industry-standard security measures to protect your personal information. Please refer to our privacy policy for more details.
General Inquiries
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Can I purchase products anonymously?
- Yes, we offer discreet packaging and shipping to protect your privacy. Orders will either be sent in USPS boxes or a plain brown box. he shipping information will be from our corporation name and does not have any indication of the product type.